Frequently Asked Questions

* Models: DK-616, DK824, NDK9000, XEN Alpha, XEN Axis, XEM Master, XEN IPK

To set the Clock/Calendar from a Multiline Terminal with an LCD connected to Port 01 or 02.

To be done from extension 100 or Port 01 or 02. To find these Ports, press Feature 4 on an idle handset.

Press FEATURE

Dial 9

Dial #

Dial current time eg: ” 0 3 2 9 “

Note: If only setting the time, Press FEATURE after making the changes

Press RECALL to toggle AM/PM

Press HOLD to advance to the calendar

Press RECALL to select the day of the week

Press # to move the cursor to the day of month setting

Enter the day by using the dial pad

Press RECALL to select the month

Press # to move cursor to the year setting

Enter the year by using the dial pad (only the last two digits are entered)

Press FEATURE

* Models: XEN IPK2, SV8100, SV9100, SL1100, SL2100

To set the Clock/Calendar from a Multiline Terminal with an LCD:

Press SPEAKER

Dial 7 2 8

Dial two digits for the hour in 24HR format eg: ” 1 5 ” for 3PM

Dial two digits for the minute eg ” 2 9 “

Phone will BEEP once

Press SPEAKER

To set the name that appears on a multiline terminal with LCD display:

Press SPEAKER

Dial 7 0 0

Dial the extension number of the phone you want to change the name on eg 1 1 0

Enter name from the keypad (The same way you did when texting before smart phones. For lowercase and numbers, just keep pressing to cycle characters. To move the cursor press #. To insert space press ## and for backspace use “FEATURE” button)

Press HOLD

Press SPEAKER

One of the causes, appart from the ringer volume being set too low, is that “Headset Ring” has been enabled. To disable Headset Ring:

Press Menu

Select (3) Settings

Select (4) Headset

Select OK

Select Exit.